A Stunning Three Bedroom Home in Mayfair

Very Good
Traveller Type:
  : Quiet location but still very close from Carnaby street & Oxford Street. Upper floor (under the roof),nice view, modern and cosy furnished, very lighty.
  : One toilet was out of order and one double bed is really tiny, it was challenging for a group of 6 adults. Sbdy was waiting for us for the check-in, the keys were thrown at us from the window (3rd floor)down the street! 3 different keys for 3 different doors to open until you finally get into the apartement (lots of stairs, get ready).

Poor
Traveller Type: Business Traveler
  : Great location!
  : When booking this accommodation, I read many of the reviews which were all so positive about this apartment. It was listed as a stunning three-bedroom apartment, and after reading all of the good reviews, I booked if for 3 nights for six people. Firstly, the check-in process was made far too difficult asking for non-necessary documents, including passport details, credit cards and a form with everyone staying in the accommodations details. The company who manages this accommodation and their staff were also quite rude over message and in person and not accommodating at all. Secondly, the reviews and pictures of the apartment were extremely deceiving. Its far from a stunning three-bedroom apartment. The two main bedrooms are okay, besides uncomfortable mattresses; however, the third bedroom is just a small pull-out sofa bed with an extremely uncomfortable mattress. We had to take the cushions from the lounges to prop under the mattress to give it more cushioning, which still didnt fix the issue entirely. Also with the third bedroom, the office building next door leaves their lights on the whole night which shines through the bedroom blind, which isnt a block out blind. We had to get a sheet and put it over the window to help reduce the light shining through. Thirdly, its listed as 2 full serviced bathrooms, which yes thats correct. However, the ensuite does not have a shower only a bath, making it very difficult for 6 people to utilise 1 shower facilities. Also be warned, there are 4 flights of stairs and no elevator, so lugging up 6 suitcases wasnt entirely the easiest task. For a 1 night stay this apartment would be fine if you didnt have a lot of luggage or needed to use all three bedrooms. Very disappointed in this check-in process, the communication, and the apartment.