Grosvenor Mayfair

Poor
Traveller Type:
  : The location and the size of the apartment were the only things due to which I would recommend this property
  : There was a very bad smell in the apartment and the water also smelt really bad. I dont even know how we managed to take a shower there. There was no network in the apartment as it was in the basement and one room didnt have WiFi at all. The access was also very bad. There was no internal access to the property and there was a stair outside the house which was very small in size but was difficult to climb. Also the stairs used to be slippery during the rainy season which posed a threat

Very Poor
Traveller Type: Group Traveler
  : location
  : it was dirty, Check-in was delayed 45 minutes, when we entered the cleaning girl was still cleaning. The sheets had hair. The photos do not match, there is no balcony, it is an underground apartment, it smells very damp and has a staircase no keys for it

Very Poor
Traveller Type: Family with Young Children
  : We liked the location only
  : Everything, the apartment was basement without AC although they mentioned they had ac it was very hot for the last days in our stay. The cleanleness was so bad we had to re-clean the whole apartment after arrival and 2 days of non sleep. up the apartment was a restaurant with full day noise of moving tables and chairs even at night! Which was hard for us to have good sleep. Also, they didnt alow us to use the main entrance of the building although our keys opens that door they told us to use the out entance only and the excuse was the poeple in the building will get annoyed! But we are renting in the same building we have the righ to use it! Besides, the awful signal for both wifi & no mobile network. Our stay was so un-comfortable & will not think sbout renting this propert again & will not reccomend for anyone to rent !

Poor
Traveller Type: Family with Young Children
  : Good location but AWFUL SEWAGE SMELLS inside the flat and this situated on a noisy road so not for those who sleep lightly
  : There is a TERRIBLE PERVASIVE SEWAGE SMELL in the flat which is a common complaint on the reviews. This was at first hidden from us as when we entered the apartment there were two de-humifiers chugging away in the flat near the toilet and main living room so the smell was not so prevalent and could be put down the last tenant maybe not opening the windows after they had been to the toilet. This foul sewage smell has been pointed out by at least 5 other review in the last 4 months but the owner keeps on renting it out regardless without making any mention of this awful situation. This got worse each hour and ruined family trip our stay and they did NOTHING TO RESOLVE IT or to compensate me despite multiple attempt to get them to do so. All I get is radio silence and ignored read WhatsApp messages that I send or they never answer the phone and I go through to voicemail which is never answered. Other things that made our stay really bad was the shower was not working as the temperature know was jammed on a cold setting and the Wi-Fi signal to the smaller second bedroom was non existent. When paying >>300 a night for a Mayfair apartment then this is shockingly bad. I STRONGLY RECCOMEND THAT YOU DO NOT BOOK THIS APARTMENT.... I should have believed the multiple similar complaints that are on their reviews.