StayInn Aldgate

Very Poor
Traveller Type: Business Traveler
  : Very unprofessional staff. Not helpful and clearly not trained to use their own systems. Sent my of several times until it went past check in time. Customer services agents sounded foreign and could not speak clearly.
  : Unhelpful staff. Unprofessional. Not very clear as to check in policies. Rude and unhelpful staff

Good
Traveller Type: Business Traveler
  : The apartment is very modern and well finished well done to the development company.They allowed me to check out 10.30 am. AEG / oven
  : The management company didnt really look after the flat all all, you will find there 2 pieces of cutlery and 2 plates very little cooking equipment or any equipment to clean the flat. I asked for a second bath towel as I have only received one and Sarah was extremely annoyed when I asked and told me that they left 3 hand towels to cover for the 1 missing bath towel which is very disappointing as we were 2 people and had to share 1 bath towel for 1 week as they fail to deliver. They will only send check in instructions 3 pm on the check in day - so you have to literally wait for 3.00 to receive these which are really unclear (also the wifi details provided were wrong) Lots of hair found in the bathroom floor and dirty oven (I asked if they can come to clean or deliver a broom) they said they cannot deliver a broom but will send the cleaner which never arrived in 1 week I was stay there. I also asked if we could get some extra cutlery as we are 2 and dont wanna keep washing the same plates / cutlery after a every mean - the answer was NO.

Very Poor
Traveller Type: Traveling as Couple
  : Would not recommend this play at all. Please read the terms and conditions beforehand as they will ask for a deposit of 500.00
  : Would not recommend to anyone at all. Would give a 0/10

Very Poor
Traveller Type:
  : This was the worst experience I have ever had with booking accommodation. It is a complete scam and con. Do not book this apartment or anything with the host. we paid our money up front, but we did not get to stay in the apartment. The check in process is a nightmare and it is not at all transparent and the whole thing is dodgy. We were left stranded in London, with nowhere to stay. it was truly awful and there was no customer service and they did not care. I have need to raise a dispute with my bank.

Poor
Traveller Type: Business Traveler

Good
Traveller Type:
  : For the Check In Information 1 Hour too late

Very Poor
Traveller Type: Business Traveler
  : Good location, everything else Highly NOT RECOMMENDED. FULL MONEY GRAB
  : **Scam Money Grab*ZERO TRANCEPARENCY** Also Upon booking they would need 250 prepay deposit after paying for their non refundable booking. And they don't tell you(misleading ). Very bad service. The booking was non refundable. And wanted to cancel reservation within an hour of making a booking and denied any help.

Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Business Traveler

Very Poor
Traveller Type:
  : Nothing
  : Everything, well they rented us a bedroom bathroom unit and had actually closed of bedroom/bathroom and sublet it and tryed to make out we didn't want all three rooms when we asked for part refund they refused, they left exactly 2rolls of toilet papper for 4 days for 5 people .4 pillows for hole unit i had to buy some ,and so much more i could write a book .