Twenty Nevern Square Hotel

Policies

WiFi is available in all areas and is free of charge.

Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for £35 per person per night when using an existing bed.
People 2 years old and over stay for £35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Twenty Nevern Square Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
The outdoor, gated car park is 5 minutes' walk from the hotel. Pre-booking is required (charges apply) - please contact the hotel. Standard sized vehicles accepted only (no vans).

A photo ID card or passport will be required from each person staying.

Where there is a minor staying and their ID does not obviously indicate a direct familial relationship with the adult(s) staying, further evidence must be required of authority to co-occupy / care, according to our legal obligation.

Please note different cancellation terms apply for bookings made on a flexible plan for 2 or more apartments, or 3 or more rooms, or where the booking exceeds GBP 1.000 or 6 nights. In such instances, guests will be contacted by email.

In the case of advance payment / non refundable rates, payment is taken at the time of booking. The same card must be presented upon check in unless prior authorisation has been arranged with the hotel. In all other cases, your credit or debit card will be preauthorised for the full amount of your reservation prior to your arrival date, with payment due upon arrival. When charging your card, the GBP booking amount will be converted to the currency of your card by our credit card machine provider. If you would prefer to be charged in GBP, please specify this in your comments at the time of booking.